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Björn Bauer
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Deposit Limits
What is a deposit limit? When you open an account with us, you can choose to set a deposit limit. A deposit limit is a means by which you can set a maximum deposit limit you can deposit during a da...
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Updating your profile
How do I update my profile information (ex: name, username, email)? To update your profile information, including your username and the email address associated with your account: Go to your prof...
Trouble accessing my account
If you've misplaced your User ID and/or PIN since you last used us – or have attempted to register to be told you already have an account – we have an online retrieval service which can assist. We’...
Browser Issues
Website Issues If you are experiencing problems while using our sites, there are also a number of actions you can take: Alternative Browser The major browsers we currently support at the moment ar...
Withdrawing Funds
It's easy to send funds back to your registered payment method. Just follow the steps below and the money will be back in your account within 2 to 5 working days - or within the day if withdrawing ...
Gamecare Accreditation
What is GamCare? GamCare is a charitable organisation that provides help and counselling to those with gambling issues. If you want any advice, have any questions on your concerns about gambling or...